Shipping & Delivery
Everything you need to know about shipping, delivery and order collection at Perfect Pearls & Crystals.
Monday & Friday
All orders are sent via Australia Post on Mondays and Fridays.
Signature Required
Signature on delivery is required for all shipped orders.
Order Tracking
Tracking details are emailed once your order has been shipped.
Local Pickup
Free local pickup or delivery is available by prior arrangement.
When We Send Your Order
All orders will be sent via Australia Post on Mondays and Fridays.
✦ Signature on delivery is requiredTracking Your Order
Once we ship out your order, you will receive an email with the tracking number and a direct link to track your order on the Australia Post website or app.
Track From Your Account
Your tracking information and direct tracking link can also be found in the order section under your account.
Selecting Your Shipping Option
We urge all customers to select the appropriate shipping option during the checkout process.
You will need to pay shipping before we can send your goods out.
Important: Please make sure your selected shipping option is appropriate for your order and that shipping has been paid before dispatch.
Hold My Order
We are able to hold your order if you wish to fill your box.
Please select Hold My Order in the shipping option during the checkout process.
Please make sure to pay shipping before we ship out your order.
Australian Customers
Due to recent changes implemented by Australia Post, your order may take up to 14 business days to arrive. We apologise ahead of time for this, but it is outside of our direct control.
We strongly suggest selecting Express Post at checkout for faster delivery within Australia.
Delivery Times Within Australia
Standard Shipping
3 to 10 business days
Express Shipping
1 to 5 business days
Please note: Delivery times may vary depending on location and delays outside of our control.
Shipping Costs Within Australia
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $13.50 AUD | 3–10 business days |
| Express Shipping | $16.50 AUD | 1–5 business days |
Local Pickup & Delivery
Free Local Pickup
We also offer free local pickup or delivery by prior arrangement.
We are based in Bacchus Marsh, Victoria.
Please message the page and select Local Pickup in the shipping option during checkout.
International Customers
All international orders are sent via Australia Post Economy Air Service.
We ship our products to the specific countries listed below and offer the following shipping rates and time frames.
Tracking of international orders isn’t available. However, you will need to sign for your delivery upon arrival.
| Country | Shipping Cost | Time Frame |
|---|---|---|
| Canada | $29.95 AUD | 11 Business Days |
| Ireland | $31.40 AUD | 9 Business Days |
| Netherlands | $31.40 AUD | 14 Business Days |
| New Zealand | $19.85 AUD | 7 Business Days |
| Norway | $29.40 AUD | 14 Business Days |
| Sweden | $31.40 AUD | 14 Business Days |
| United Kingdom | $31.40 AUD | 9 Business Days |
| United States Of America | $28.95 AUD | 10 Business Days |
Currency: All international shipping rates and product prices on our website are in Australian Dollars (AUD).
Shipping FAQs
When are orders shipped?
All orders are sent via Australia Post on Mondays and Fridays.
Is signature on delivery required?
Yes. Signature on delivery is required for shipped orders.
How will I receive my tracking number?
Once your order has been shipped, you will receive an email containing your tracking number and a direct link to track your order on the Australia Post website or app.
Can I hold my order?
Yes. If you wish to fill your box, select “Hold My Order” in the shipping option during checkout. Please make sure shipping is paid before your order is shipped.
Do you offer local pickup?
Yes. Free local pickup or delivery is available by prior arrangement. The business is based in Bacchus Marsh, Victoria. Select “Local Pickup” during checkout.
Do international orders have tracking?
International orders sent via Australia Post Economy Air Service do not have tracking available. You will need to sign for your delivery upon arrival.
Need Help With Your Order?
If you have any questions about shipping, delivery or local pickup, please get in touch with our team.
Contact Us
